Privacy Policy

1. Who We Are

Universal Housekeeper ("we," "us," or "our") is an independent referral service that connects consumers with local, licensed plumbing contractors. We do not directly perform plumbing services. Our website is operated for informational and referral purposes only.

Contact: asmrumm@gmail.com

2. Information We Collect

We may collect the following types of information:

• Usage Data: IP address, browser type, pages visited, time spent on site, referring URLs.
• Device Data: Device type, operating system, screen resolution.
• Contact Information: If you submit a contact form, we collect your name, email address, phone number, and message.
• Call Data: If you call via our tracking number, call duration and general location may be recorded by our telephony provider.

3. How We Use Your Information

• To connect you with local plumbing service providers
• To improve our website and advertising performance
• To comply with legal obligations
• To respond to your inquiries

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies (including Google Analytics and Google Ads conversion tracking) to analyze site traffic and measure advertising effectiveness. You can disable cookies in your browser settings at any time.

5. Third-Party Sharing

We may share your information with:

• Service Providers: Local plumbing contractors who fulfill your service request.
• Analytics Partners: Google Analytics for site performance measurement.
• Advertising Partners: Google Ads for conversion tracking.

We do not sell your personal information to third parties.

6. California Residents — CCPA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request a list of personal information we have collected about you.
• Right to Delete: You may request that we delete your personal information.
• Right to Opt-Out: You may opt out of the sale of your personal information. We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, email us at asmrumm@gmail.com.

7. Texas Residents — TDPSA Rights

If you are a Texas resident, under the Texas Data Privacy and Security Act (TDPSA) you have the right to access, correct, delete, and obtain a copy of your personal data, and to opt out of targeted advertising. To exercise these rights, contact us at asmrumm@gmail.com.

8. Florida Residents

Florida residents may have additional rights under the Florida Digital Bill of Rights (FDBR) regarding access to and deletion of personal data. Contact us at asmrumm@gmail.com to make a request.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Call records are typically retained for 90 days.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.

12. Contact Us

For any privacy-related questions or requests:

Universal Housekeeper
Email: asmrumm@gmail.com